You can view my bio or my LinkedIn profile for more information about my work experience. Samples of my work related to technical communication, design, and marketing are listed below.
I created all the content and chose how to organize it all for Formation’s new documentation portal (product knowledge base). I am currently working on API documentation with their engineering team, among other technical writing and editing projects. I am familiar with JSON-based REST APIs in particular.
I wrote numerous informational (and procedural) knowledge base articles when building the internal IT self-help knowledge base for Iridium. (I can only share the one linked above because it pertains to third-party software rather than anything proprietary.)
I had to create a feasibility report as part of an assignment for a class at Arizona State University (ASU). I had to imagine being part of a corporation reviewing options to shift part of their workforce to remote work and draw up a report based on that.
I created a department proposal presentation for a previous job after analyzing their existing documentation workflows and determining a new approach would be beneficial. I presented it to one of the company’s vice presidents.
For a grant-writing course at ASU, I had to research various grants and complete a grant application for a local nonprofit (without actually submitting the application). I selected a local library as my nonprofit. I reached out to librarians at the Apache Junction Public Library, who generously shared their financial data with me so that I could complete this project.
I wrote a communication science literature review exploring numerous research papers covering two related interpersonal communication theories. This includes a theoretical analysis of expectation violations theory (EVT) and interaction adaptation theory (IAT) before exploring a synthesis of scholarship. The studies were compared through the lens of thematic commonalities. All research papers evaluated used EVT or IAT as the theoretical framework for their research. The paper ends with a literature summary and suggestions for future research.
I had to copy edit various texts as part of a technical editing course at ASU. In the document linked above, the original text for each sample are by different authors, and each text’s respective subject matter and complexity differ, too.
As part of my copyediting (or copy editing, depending on your style guide) certificate program through UC San Diego Extension, I edited a complex analytical report of international voting systems and political dynamics surrounding elections in Microsoft Word with Track Changes. The original report was written in English by political science professors whose native languages were not English. The objectives of this heavy copyedit (copy edit) were correcting spelling, grammar, punctuation, and usage errors, among other problems that affected the intention and presentation of the manuscript. Fact-checking, citations, tables and figures, pagination, and more were all addressed, too. I also had to recognize common legal considerations in the field of publishing so I could identify such elements in the manuscript.
I completed a comprehensive (developmental) edit for an assignment for the technical editing course at ASU. The document features the edited text first, followed by the original text I was provided. The professor required that I keep all information provided in the original text, but that I edit for content clarity, organization, parallelism, formatting, and readability, among other edits.
DESIGN, UX, & MARKETING SAMPLES
I redesigned the Language Creation Society’s website in 2018, and I continue to serve as their volunteer webmaster. The site redesign was meant improve the organization’s branding and to unite many disparate pages with content and designs created by different people across several years. (I did not change any of the written content on the website per the organization’s request.)
I created a simple print advertisement for author Mary Jo Hetzel, who was referred to me by her editor (a colleague and friend). Specific elements had to be included in the design as required by her publisher, She Writes Press.
In this combined usability study and competitive analysis, I researched the user experience of two chore and task tracking sites and compared the results to make recommendations for improvement.
I created a written social media strategy proposal for Southwest Shakespeare Company as a project at Arizona State University (not actually requested by nor presented to Southwest Shakespeare), detailing the implementation of using a specific social media strategy. The proposal included a detailed analysis of the theatre’s audience, existing social media, and other important factors. It then offered a detailed plan for social media strategy, content creation, and management, addressing everything from platforms and content development to staffing and budget. In addition to the written proposal, I had to create a 15-minute slideshow presentation that could provide the Southwest Shakespeare Company’s board of directors an overview of my social media strategy proposal. I completed these deliverables using Microsoft Word and PowerPoint, Adobe Acrobat, and Adobe Photoshop.
After attending the ACES: The Society for Editing 2019 conference, I decided to use the event as inspiration for a series of document designs to submit in an ASU graphic design course. I know the audience very well, and I understand what goes into event planning as I’ve been on a conference committee before. I created an on-brand interactive PDF enrollment form (using Adobe InDesign and Photoshop) after existing ACES printed assets and their brand style guide. Next, I created an abbreviated conference program (using Adobe InDesign, Illustrator, and Photoshop) that was more scannable than the existing program for this event. (This program document does not feature all session or speaker information; I wanted to keep this design under eight pages.) Finally, I created a table tent printer design (using Adobe InDesign and Photoshop) featuring the event’s keynote speaker. I used a free template from PSD Freebies to create a 3D mockup of my table tent design.
Pricing varies from project to project. Please contact me for additional portfolio samples and more information on how I can help you.